Jigyasa Saraswat

Software Engineer II at Cisco Systems

Bengaluru, Indiajigyasasaraswat@gmail.comjigyasa.site

Summary

I build and operate distributed systems that are expected to remain reliable under scale, change, and failure. My work focuses on designing multi-region, fault-tolerant architectures that handle millions of requests with zero downtime, where reliability and security are first-class concerns rather than afterthoughts.

I have deep experience working across Kubernetes-based platforms, building production systems in Go and Python, and designing resilient CI/CD pipelines that support continuous delivery at scale. A significant part of my work involves improving system reliability and security through proactive observability, vulnerability mitigation, and operational automation (reducing production risk before it manifests).

Beyond core backend and platform engineering, I have worked extensively with middleware and integration platforms, including Kafka in both on-prem and SaaS deployments, API management platforms such as Mashery, and integration runtimes like MuleSoft RTF. This has given me strong exposure to building, operating, and scaling shared platforms that serve multiple teams and workloads.

Currently at Cisco, I lead Go2, an internal backend platform serving over 100 teams across three geographic regions. Occasionally, I write about distributed systems, platform engineering, and reliability on Medium. Coffee consumption scales predictably with production traffic.

Technical Skills

Primary

Python
Go
Kubernetes
AWS
OpenShift
CI/CD
Distributed Systems

Secondary

Terraform
Jenkins
Ansible
Kafka

Databases

PostgreSQL
MongoDB

Observability

Splunk
Prometheus
Grafana

Experience

Cisco Systems

Software Engineer I → Software Engineer II

Cisco SystemsBengaluru, India

Jan 2023 - Present
  • Technical lead for Go2, an internal URL-shortening platform used by 100+ teams across 3 geographic regions
  • Redesigned Go2 to a multi-region active-active-passive architecture with centralized caching and zero-downtime deployments
  • Built fault-tolerant hourly usage pipelines for service APIs handling millions of requests per day
  • Implemented self-service provisioning for Mashery (API gateway) across multi-tenant environments
  • Led automated upgrade validation for Mashery using API verification suites, reducing post-upgrade issues by 80%
  • Remediated 200+ critical vulnerabilities and automated certificate lifecycle management
GoPythonKubernetesOpenShiftAWSJenkinsKafka
GAP Inc.

Software Engineering Intern

GAP Inc.Hyderabad, India

May 2022 - Jul 2022
  • Automated infrastructure provisioning using Terraform
  • Enhanced Jenkins CI/CD pipelines for improved deployment workflows
  • Contributed to deployment workflows via Ansible, improving consistency across cloud environments
TerraformJenkinsAnsibleCI/CD
Larsen & Toubro Hydrocarbon Engineering

Software Engineering Intern

Larsen & Toubro Hydrocarbon EngineeringAssam, India

Apr 2020 - Jun 2020
  • Built RESTful APIs using Node.js for internal document management and workflow automation systems
  • Developed data processing pipelines and analytics dashboards for project tracking and resource allocation
  • Implemented authentication and authorization modules for secure access to internal tools
  • Created automated scripts for data validation and report generation
Node.jsExpress.jsREST APIsJavaScriptMongoDB

Education

Vellore Institute of Technology (VIT)

Bachelor of Technology in Computer Science and Engineering

Vellore Institute of Technology (VIT)

CGPA: 9.02/10

Jul 2019 - Apr 2023

Achievements & Highlights

Winner, Economic Times Campus Star 5.0Project Head, GirlScript Winter of Open Source Contributing

Certifications

Kubernetes Certified Administrator (CKA)

Kubernetes Certified Administrator (CKA)

Target: 2026
AWS Cloud Practitioner

AWS Cloud Practitioner

Target: 2026

Let's build something awesome together

Coffee chat? Always up for interesting conversations and projects.

Get in touch